Systems Administrator
Richards, Layton & Finger, Delaware’s largest law firm, seeks a full-time Systems Administrator. The Systems Administrator is responsible for maintaining and enhancing existing systems and infrastructure of the Firm. This role reports to the Chief Information Officer.
Hours are 9:00am – 5:30pm and is on a hybrid schedule (four days in the office, one day remote).
Essential Duties and Responsibilities:
- Oversee server maintenance and operations. This includes updating and maintaining the health and performance of firm’s systems.
- Maintain and implement firm systems, including servers and infrastructure. Work with others in the department to ensure system architecture components function seamlessly.
- Maintain account access management and group policy. Previous experience with and understanding of Active Directory is required.
- Monitor and test backup and restore functionality of firm data to ensure procedures are consistently followed and improved.
- Test and enhance disaster recovery procedures for existing and future systems. Perform recurring failover tests with others in the department.
- Ensure overall system and sever uptime, availability, and reliability.
- System monitoring and maintenance, including configuration and best practice deployment.
- Maintain existing ISO27001 certification with IS department team.
- Work with 3rd parties as needed for projects, support, and maintenance.
- Assist with Policy and Procedure development.
- Maintain up-to-date network documentation.
- Perform daily monitoring of logs, alerts, and other events of note.
- Troubleshoot and maintain remote connectivity for users.
Knowledge, Skills and Abilities Required:
- Ability to rapidly analyze issues, anticipate consequences, make decisions, and initiate action. Good problem-solving skills are also required.
- Thorough knowledge of complex information systems management as normally acquired through a bachelor’s degree in technology or computer science, or the equivalent experience.
- Minimum three years of experience in information systems administration. Certification requirements vary and a willingness to continue certification tracks is desired.
- Ability to communicate information and ideas effectively and efficiently to attorneys, managers staff and vendors – along with the ability to approach both technical and non-technical audiences, maintain effective relationships with the above in person, by e-mail, telephone, or remote.
- Able to prioritize tasks, meet deadlines, and work with IS department to perform the same.
- Experience with VMware Virtualization, Cisco Infrastructure, and Windows Server administration is preferred.
- Knowledge of enterprise applications such as Exchange, SQL, and Active Directory
- Attention to detail and willingness to update and maintain documentation.
For immediate consideration, please submit your cover letter and resume to: Admincareers@rlf.com.
Collections Specialist
Richards, Layton & Finger, Delaware’s largest law firm is seeking a Collections Specialist to work closely with Finance leadership. This role will report to the Collections Supervisor and organize and execute firm collections efforts as an integral part of the firms Accounts Receivable team. This position will actively seek collections from clients with aged accounts receivable balances. It will also be required to post cash receipts accurately, which frequently involves detailed research. Excellent communication and provision of a high level of professional service to management, attorneys, other staff, and firm clients amid a fast-paced, deadline driven environment are required for success. This position is full-time and will be primarily on-site. Hours are 9:00am – 5:30pm.
Qualifications & Requirements:
- Minimum 3-5 years of collections experience, preferably in a professional services environment (i.e. law firm, banking).
- Responsible for firm collection efforts, including outreach to attorneys to inform them of aged AR balances, and emailing and calling clients, as needed, to follow-up on receivables.
- Must comprehend and be able to communicate regarding all facets of the accounts receivable function, including cash receipts, cash posting, cash reconciliation, credit memos, overpayments, and collections outreach efforts.
- Must be organized and retain important documentation, including collection notes.
- Strong technology and office skills, including advanced proficiency in Excel, Word and Outlook, and ability to create, edit, and present complex data, analyses, and ad hoc reports.
- Ability to assist in new system implementations and process improvement initiatives.
- Excellent written and verbal communication skills along with an aptitude for working with numbers and being a team player.
- Effectively and credibly communicate with Finance team leadership, attorneys, secretaries, clients, and external banking personnel.
- Detail-oriented with a customer service approach and an aptitude for problem-solving.
- Anticipate work needs and organize workflow; follow through with minimal direction and follow up independently and on own initiative. Must be responsive to questions from key stakeholders.
- Multi-task, use time efficiently, and perform professionally and proficiently under tight deadlines and in a fast-paced ever-changing work environment; successfully prioritize and adapt to changing demands. Flexibility to adjust to varied situations and possibly work weekends or evenings as needed.
- High school diploma required; college degree strongly preferred.
For immediate consideration, please submit your cover letter and resume to: Admincareers@rlf.com
EOE
