Accounts Receivable Supervisor
Richards, Layton & Finger, Delaware’s largest law firm, is currently seeking an Account Receivable (AR) Supervisor to join our Accounting team in Wilmington, DE. The AR Supervisor will work closely with Finance leadership in organizing and executing firm AR team efforts. This position is responsible for the correct and timely posting of cash receipts, which frequently involves detailed research, and will actively manage collections from clients. This position will communicate collections status with billing attorneys and Finance leadership.
Finally, this position is fully accountable for the end-to-end accounts receivable process, which includes safeguarding firm assets. Excellent interpersonal and supervisory skills and provision of a high level of professional service to management, attorneys, other staff, and firm clients amid a fast-paced, deadline driven environment are required to successfully lead the AR team. This position will be primarily on-site. Hours are 9:00am – 5:30pm.
Qualifications & Requirements:
- At least 5 years of accounts receivable/collections experience, preferably in a law firm environment. At least 1 year of management experience.
- The ability to supervise and lead a team of employees and motivate them to perform at a high level. Must comprehend and be able to teach all facets of the AR function, including cash receipts, cash posting, cash reconciliation, account transfers, credit memos, overpayments, AR write-offs, and collections efforts.
- Ability to serve as the firm’s primary contact for all AR and collections needs. Effectively and credibly interact and communicate with Finance team leadership, attorneys, secretaries, clients, and external banking personnel.
- Responsible for administering monthly, quarterly, and ad hoc reporting requests that relate to the AR function.
- Responsible for all firm collection efforts, including emailing and calling clients, as needed, to follow-up on receivables.
- Responsible for onboarding the firm with new clients, including the completion of vendor forms and dissemination of the firm’s bank account information.
- Anticipate work needs and organize workflow; follow through with minimal direction and follow up independently and on own initiative. Must be responsive to questions from firm personnel. Must be organized and retain important documentation.
- Multi-task, use time efficiently, and perform professionally and proficiently under tight deadlines and in a fast-paced ever-changing work environment; successfully prioritize and adapt to changing demands. Flexibility to adjust to varied situations and possibly work weekends or evenings as needed.
- Strong technology and office skills, including advanced proficiency in Excel, Word and Outlook, and ability to create, edit, and present complex data, analyses, and ad hoc reports.
- Ability to assist in financial system upgrades and new system conversions.
- Excellent written and verbal communication skills, an aptitude for working with numbers and being a team player.
- Commitment to excellence consistent with the firm’s reputation.
- Detail-oriented with a customer service approach and an aptitude for problem-solving.
- Perform other duties as required.
- College degree preferred.
Please send your cover letter and resume to Admincareers@rlf.com. EOE.
Legal Billing Specialist
Richards, Layton & Finger, Delaware’s largest law firm, is seeking a Billing Specialist to join the Accounting team in Wilmington, DE. Reporting to the Billing Manager, the Billing Specialist assists Directors by managing all aspects of billing. Responsibilities include, but are not limited to, maintaining accurate and orderly records, and monitoring unbilled and accounts receivables. Hours are 9:00am – 5:30pm. After training the position will be hybrid.
Knowledge of basic accounting principles is preferred. Administrative experience in a corporate environment is a plus. Must have exceptional customer service skills; excellent written and verbal communication skills; strong organizational skills and attention to detail; an ability to prioritize and complete simultaneous projects. Proficiency in Microsoft Office including Excel is highly desirable. High school diploma required; some college preferred.
For immediate consideration, please submit your cover letter and resume to: Admincareers@rlf.com. EOE
Hardware and Voice Communications Technician
Richards, Layton & Finger, Delaware’s largest law firm, seeks a detail-oriented Hardware and Voice Communications Technician to join the Information Technology team in Wilmington, DE. This role reports to the Hardware Support Supervisor.
This position is responsible for installation and maintenance of the Firm’s computers and related equipment. Assist with maintenance and day-to-day administration of the Firm’s telephone system. After training the position will work in a hybrid mode.
The hours are 9:00am – 5:30pm.
Requirements:
- Install and maintain computer hardware and related equipment, including PCs, mobile devices, memory upgrades, etc.;
- Install computer software as requested, including operating systems and applications;
- Investigate and troubleshoot computer hardware problems, seek outside assistance from service representatives and other technical support persons when necessary and follow-up on service calls placed;
- Assist with performing routine telephone maintenance and day-to-day administration of the firm’s telephone system, including troubleshooting problems, placing service calls, and following up with telephone service personnel;
- Work with building contractors and equipment vendors to coordinate installation of new equipment, wiring, etc.;
- Maintain the computer equipment inventory database and verify the location of the equipment;
- Maintain databases for user workstations and service calls;
- Assist with setting up conference rooms and litigation workrooms;
- Assist with relocating computers, phones and other office equipment in connection with intraoffice moves, new employees, etc.;
- Assist with the evaluation and testing of new technology and the implementation of new systems;
- Participation in the after-hours on call support team; and
- Provide software technical support to users; and
- Perform other duties as assigned.
Qualifications:
- High school diploma plus a minimum 3 years relevant experience with computer technology.
- Microsoft Windows experience required.
- Law firm experience preferred. Telephone system experience helpful.
- Ability to learn new hardware and software;
- Excellent interpersonal and organizational skills;
- Good writing skills;
- Ability to deal with interruptions and multiple pressures; and
- Willingness to be flexible in work routine and work overtime as needed.
- Ability to assist and report to the Hardware Support Supervisor;
- Ability to effectively communicate information regarding hardware and software functions to others;
- Timely problem solving with regard to malfunctions of computer hardware, telephones and related equipment;
- Ability to achieve beneficial results from maintaining computer hardware and related equipment, and in working with other members of the Firm’s technical staff;
For immediate consideration, please submit your cover letter and resume to Admincareers@rlf.com. EOE.
